An unbalanced recovery

When the recovery starts, the economy won't improve for everybody. There will be winners who emerge more quickly. And their ascent will be exponential. The laggards will be victims in a couple of ways: either as those gobbled by the fast recovering firms or who will continue to lose share and continue their desperate measures of survival. The key is to be in the first round of success. Recognizing how to operate efficiently (and not just with an embattled "leaner" staff), redesign process and harness and reengage talent will be critical to being one of the winners.